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Environments hold the captures your agent navigates during demos and define how the agent appears to visitors. Before creating your first Navattic Agent, you’ll need to configure an environment.

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Creating an environment

Navigate to Agents > Environments and click Create environment. Choose how you want to populate the environment:
  • Take new captures - Enter your app’s URL, then use the Navattic Chrome extension to capture screens. This lets you build captures from scratch.
  • Start from existing demo - Select an existing Navattic interactive demo. Copilot automatically processes the demo’s captures (deduplicating screens, splitting content into agent-friendly flows, and ranking flows by engagement) and pre-populates starter chips in the Conversation Builder. This is the fastest path to a ready-to-use agent environment.
After choosing a source, configure the environment details:
  • Environment name - An internal name to identify this setup (e.g., “Product Tour” or “Pricing Demo”)
  • App URL - The URL associated with your application
  • Avatar - Optional image that represents your agent
  • Cursor color - The color of the cursor when the agent is navigating
Environments can be reused across multiple Navattic Agents, making it easy to maintain consistent demo experiences.
Once your environment is ready, create a Navattic Agent that uses it.

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Managing environment flows

After setting up your environment, you can edit and refine the flows your agent uses during demos.

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Editing a capture

If a step’s capture needs to be fixed or retaken, you can open the capture editor directly from the Navattic Agent builder without navigating away. Hover over the step thumbnail in the environment, click the three-dot menu in the top-right corner of the thumbnail, and select Edit capture. The capture editor opens scoped to that step’s screen, letting you retake, crop, or adjust it. Your changes are automatically reflected in the environment when you save.
Edit capture is only available for steps based on web captures. Steps that use uploaded media (images or video) do not show this option.

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Recapturing a step

Use Recapture to replace a step’s underlying capture with a fresh one taken directly from your live product. This is useful when a page has changed significantly and you want to swap in a new capture rather than editing the existing one. To recapture a step:
  1. Hover over the step thumbnail in the environment flow editor to reveal the three-dot menu in the top-right corner of the thumbnail.
  2. Click the menu and select Recapture.
  3. Navattic opens the Recapture modal, which shows the original URL associated with the capture.
  4. Click Start recapture. The Navattic Chrome extension opens your browser to the original URL so you can take a new capture.
  5. Use the extension to capture the screen. Once you finish, the step thumbnail in the environment updates automatically.
Recapture requires the Navattic Chrome extension and is only available for steps based on web captures. Steps using uploaded media (images or video) do not show this option.

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Configuring step settings

Each step in a flow has optional per-step settings you can configure from the environment editor. To open step settings, hover over the step thumbnail in the flow and click the settings icon that appears. A Step settings drawer slides in from the right with the following controls: Spotlight Spotlight dims the background of your capture and cuts out the area around the click target, focusing the viewer’s attention on the relevant element when the agent navigates that step. To configure spotlight:
  1. Toggle Spotlight on.
  2. Click Pick target and select the element on the capture you want to highlight. The selected region appears as a preview.
  3. Choose an intensity level: Light, Medium, or Heavy. Higher intensity makes the background darker, creating a stronger focus effect.
Spotlight is available for both web and media captures.
Trigger By default, the agent advances a step by clicking the element recorded during capture. The Trigger setting lets you override this. This is useful when the original click target isn’t the most reliable or visible element to click during playback. To set a custom trigger:
  1. Click Pick trigger in the Step settings drawer.
  2. Select the element on the capture you want the agent to click.
The trigger applies only to web captures. If no trigger is set, the agent falls back to the capture’s original anchor. Video audio For steps that contain an uploaded video, you can enable the video’s native audio so it plays during the demo. When video audio is enabled:
  • The agent stops narrating while the video plays.
  • When the video ends, the agent automatically continues the conversation.
  • If a visitor speaks or types during playback, the video pauses and the agent responds. The visitor can ask the agent to resume the video if needed.
To enable video audio, open the Step settings drawer for a video step and toggle on Video audio.
The Video audio setting only appears on steps that use an uploaded video. It is not available for web captures or image steps.

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Deleting a step

To remove a step from a flow, open the environment and select the flow you want to edit. Hover over the step preview thumbnail to reveal a menu button (the three-dot icon in the top-right corner of the thumbnail). Click the menu and select Delete step.
Deleting a step is permanent. The agent will no longer navigate to that screen during demos. You can recapture a step by taking new captures and adding them to the flow.

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Uploading media as a flow

You can add images and videos directly to an environment without capturing them from a live app.
  1. Open the environment in the Navattic Agent builder.
  2. In the Flows panel, open the menu and select Upload media.
  3. Drop up to 10 files: images (PNG, JPEG, WebP, GIF) or videos (MP4, WebM, MOV).
  4. Copilot automatically generates narration for each image. You can edit or replace this text before saving.
  5. Enter a name for the new flow, then click Create.
Each uploaded file becomes one step in the flow. The agent navigates these steps during demos the same way it navigates web captures.

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Importing a flow from an existing demo

To pull a flow from one of your existing Navattic demos into an environment:
  1. Open the environment in the Navattic Agent builder.
  2. In the Flows panel, open the menu and select Import flow.
  3. Choose a demo, then select the specific flow you want to import.
  4. Click Import.
The flow, including flows made entirely of uploaded images or video, is copied into the environment and becomes available to the agent immediately.

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Archiving a flow

To remove an entire flow from an environment, open the environment, select the flow, and choose Archive flow from the flow options menu. Archived flows are no longer shown to the agent during demos.