1
Create your Navattic Agent
With your environment ready, navigate to Agents and click Create Navattic Agent.Start by configuring the basic settings:
- Demo name - An internal identifier for this Navattic Agent
- Environment - Select the environment you set up earlier
- Language - Choose the language the agent will speak (defaults to English)
2
Configure the agent's behavior
Define how your agent will present your product using these key settings:Objective: Describe what the agent should accomplish during the demo. This guides the overall conversation and demonstration strategy.Example:Presentation message: The agent’s opening message when visitors join the demo. Keep this welcoming and set clear expectations.Example:Personality and tone: Shape how the agent communicates:Example tone:
- Personality - Define the agent’s character traits (professional, friendly, enthusiastic, etc.)
- Tone - Set the communication style (conversational, formal, technical, etc.)
3
Add guidelines and guardrails
Help your agent provide the best possible experience by defining guidelines and guardrails.Guidelines: Instructions that shape how the agent conducts demos. These help ensure consistent, effective demonstrations.Guardrails: Boundaries that define what the agent should avoid discussing or promising to keep the agent focused and ensure accurate responses.
Next steps
After configuring the agent’s behavior, complete your Navattic Agent:- Design the conversation flow: Structure the demo into stages with topics, starters, and outcomes.
- Provide knowledge and resources: Give the agent product context, documentation, FAQs, and shareable resources.
- Configure agent settings: Customize the avatar, welcome screen, calls to action, and scheduling.
- Test and publish: Preview your agent and publish it to visitors.