Playbooks Logs

info message description running action playbook action has started running initiating \[x] actions playbook was triggered and the actions associated with it have been deployed (not necessarily started yet) playbook has been initiated playbook was deployed (not necessarily started yet) contact synced successfully hubspot contact finished syncing successfully timeline events (\[x]) sent successfully timeline events were successfully created for the hubspot contact corresponding to the session company synced successfully action for syncing the company completed successfully successfully synced contact to marketo cookie marketo cookie was found for visitor and was successfully synced to the marketo program successfully synced pardot prospect sync prospect to pardot was completed successfully successfully synced lead/contact in salesforce syncing salesforce lead/contact completed successfully successfully synced salesforce account syncing salesforce account completed successfully successfully sent event to segment the session event was successfully sent to segment successfully sent slack message the session event was successfully sent to segment successfully sent event to webhook the session event was successfully sent to the webhook did not run because the company did not match the audience company playbook was triggered by a session, but the session did not match the audience did not run because the visitor did not match the audience visitor playbook was triggered by a session, but the session did not match the audience did not run because email and hubspot cookie were missing for visitor sync contact or timeline events was triggered for hubspot, but the session does not have an email or a hubspot cookie associated with it, so a contact could not be found or created did not run because contact does not already exist in hubspot hubspot sync contact action was triggered with update only sync mode, but the contact does not already exist in hubspot, so there is nothing to update did not run because there are no company field mappings specified company sync action was run, but the integration configuration does not specify any field mappings, so there is nothing to do did not run because domain could not be found for the company company sync action was run, but there is no company domain associated with the company, so syncing cannot be done did not run because company does not already exist in hubspot hubspot sync company action was triggered with update only sync mode, but the company does not already exist in hubspot, so there is nothing to update did not run because email could not be found sync visitor was triggered for marketo/pardot/salesforce/slack, but the session does not have an email associated with it, so syncing cannot be done did not run because visitor does not exist in marketo program sync marketo visitor action was run with update only sync mode, but the visitor does not already exist in the marketo program, so there is nothing to update did not run because prospect does not already exist in pardot sync pardot visitor action was run with update only sync mode, but the visitor does not already exist in the pardot instance, so there is nothing to update did not run because lead/contact does not already exist in salesforce sync salesforce lead/contact was run with update only sync mode, but the lead/contact was not found in the salesforce instance, so there is nothing to update did not run because company name could not be found sync salesforce account was run, but a company name was not found associated with the session which is required for salesforce account matching, so syncing cannot be done did not run because account does not already exist in salesforce sync salesforce account action was run with update only sync mode, but there was no matching account found in the salesforce instance, so there is nothing to update did not run because this is not the first session for this visitor "only first session" is enabled for this playbook action, and it has already been run for this visitor, so it should not be run again did not run because this is not the first session for this visitor "only first session" is enabled for this playbook action, and it has already been run for this visitor, so it should not be run again did not run because this is not the first session for this company "only first session" is enabled for this playbook action, and it has already been run for this company, so it should not be run again did not run because company account could not be found slack account notification action was triggered, but no company was associated with the session, so no notification is sent error message description playbook was run but is not active playbook was triggered but it is not set as active playbook company audience was not found company audience associated with playbook was not found in the workspace playbook visitor audience was not found visitor audience associated with playbook was not found in the workspace workspace does not have account based engagement enabled account playbook was triggered to run, but the workspace does not have access to abe playbook does not have an audience set playbook was triggered to run, but does not have an audience saved with it unexpected error encountered when running playbook sorry, we don't know what went wrong, but we are investigating! failed to initialize hubspot client could not connect to the workspace's hubspot instance failed to update contact something went wrong when updating the hubspot contact failed to upsert contact something went wrong when upserting the hubspot contact invalid sync mode an unsupported sync mode was provided to a sync playbook action failed to send timeline events something went wrong when creating hubspot timeline events failed to update company something went wrong while trying to update the company failed to upsert company something went wrong while trying to upsert the company failed to get marketo program could not find the marketo program associated with the playbook action failed to check if visitor exists in marketo program something went wrong while checking if the visitor already exists in the marketo program failed to sync visitor to marketo program something went wrong while syncing the visitor to the marketo program found cookie but failed to sync contact with cookie marketo cookie was found for the session, but something went wrong when syncing the session to the marketo program this playbook action is not yet supported an unsupported playbook action was triggered failed while checking for existing salesforce lead/contact sync salesforce lead/contact action was run with update only sync mode, but something went wrong while checking the salesforce instance for an existing lead/contact failed while updating existing salesforce lead/contact something went wrong while updating the salesforce lead/contact failed to upsert salesforce account something went wrong while upserting the account in salesforce failed while creating new salesforce lead/contact something went wrong while creating a new salesforce lead/contact failed while checking for existing salesforce account sync salesforce account was run with update only sync mode, but something went wrong while checking for a matching account in the salesforce instance failed to update salesforce account something went wrong while updating the account in the salesforce instance failed to send event to segment something went wrong while sending the event to segment failed to send slack message something went wrong while sending the message to the slack channel failed to send event to webhook something went wrong while sending the event to webhook