> ## Documentation Index
> Fetch the complete documentation index at: https://docs.navattic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalized demos

> Make demos personalized by adding user and account properties.

<Icon icon="user-pen" /> **Personalization** lets you customize demo content based on user information, such as their name, role, or company logo. Use variables to create a more relevant experience for each viewer.

<a href="https://www.salesforce.com/in/resources/articles/customer-expectations/#:~:text=73%25%20of%20customers%20expect%20better,as%20its%20products%20and%20services." target="_blank" rel="noopener noreferrer" className="font-normal">
  <Tip>
    <b>73% of Buyers</b>
    expect better personalization with technology improvements.
  </Tip>
</a>

<Steps>
  <Step title="Select elements to personalize">
    Determine which elements you want to personalize. For example, you might want to personalize the `Name`, `Role`, and `Company Logo` of the visitor.
  </Step>

  <Step title="Personalize your captures">
    Open the `Capture Editor` and select the element(s) you want to personalize. Open <Icon icon="user-pen" /> **Personalization** in the Magic Editors.
    Click `+ Add Personalization` and select a property.

    You can add a fallback for the text using the format: `{{ property || fallback }}`.

    <Frame>
      <img className="rounded-xl border overflow-hidden" src="https://mintcdn.com/navattic-app/bR17QzPUtrfb78_J/images/personalize-capture-editor.png?fit=max&auto=format&n=bR17QzPUtrfb78_J&q=85&s=b1f723207455696d44b3bf772591bd56" alt="Personalize Capture Editor" width="2476" height="1182" data-path="images/personalize-capture-editor.png" />
    </Frame>
  </Step>

  <Step title="Personalize company logo">
    Select the logo that you would like to personalize in your capture, Click `Add Personalization` and select `Company Logo` for the property.

    The `Company Logo` will be personalized with the Navattic Logo API anytime the `Company Domain` or the `Visitor email` is populated.

    <img className="rounded-xl border overflow-hidden" src="https://mintcdn.com/navattic-app/bR17QzPUtrfb78_J/images/personalization-company-logo.png?fit=max&auto=format&n=bR17QzPUtrfb78_J&q=85&s=b25af00345bbb28d55ce52f1bb652b8a" alt="Personalize Company logo Capture Editor" width="1736" height="668" data-path="images/personalization-company-logo.png" />
  </Step>

  <Step title="Personalize flows">
    Any text in your flows can also be personalized. In the `Flow Builder`, click `Personalization` in the More Action menu of the rich text editor for a step.

    <img className="rounded-xl border overflow-hidden" src="https://mintcdn.com/navattic-app/bR17QzPUtrfb78_J/images/personalization-rich-text.png?fit=max&auto=format&n=bR17QzPUtrfb78_J&q=85&s=ad3388bc47549f5f35a05fce66793250" alt="Personalize Richtext" width="1736" height="772" data-path="images/personalization-rich-text.png" />
  </Step>

  <Step title="Sharing personalized links">
    Once you've personalized your demo, you can share personalized share links with prospects. By specifying the recipient of a share link, the company logo will automatically be personalized. Within <Icon icon="link" /> **Share link settings** you can override this logo or add any other personalized property.

    <img className="rounded-xl border overflow-hidden" src="https://mintcdn.com/navattic-app/bR17QzPUtrfb78_J/images/personalization-share-link.png?fit=max&auto=format&n=bR17QzPUtrfb78_J&q=85&s=a99d959fb9c5cbd8f66619fa31cbd3fc" alt="Personalize Share Link" width="1736" height="772" data-path="images/personalization-share-link.png" />
  </Step>
</Steps>

<Icon icon="party-popper" /> **Congratulations** -- you've created a
<Icon icon="user-pen" /> **personalized demo** that you can use to share with visitors. Personalized
demos are great to create a personalized buyer experience.

<Note>
  Already have a list of prospects or accounts in mind? Use CONCATENATE within [Google
  Sheets](https://www.causal.app/formulae/concat-google-sheets#:~:text=To%20use%20CONCAT%20in%20Google,that%20you%20want%20to%20concatenate.)
  or
  [Excel](https://support.microsoft.com/en-us/office/combine-text-from-two-or-more-cells-into-one-cell-81ba0946-ce78-42ed-b3c3-21340eb164a6)
  to create personalized project share links in bulk.
</Note>
